Tuesday, November 15, 2005

Now it's getting political...

OK - why is it that getting the attention of your own internal IPS group is sometimes such a challenge? I went into our S-cubed (PeopleSoft) system today to check out my ticket on the whole Auralog audio issue and found the ticket marked with and Error type of "reproducible" and the Priority level of "Low".....

That did not make me feel good even a little bit. Seems that rushing to help me out is not on the top of the list at the moment - boo hiss. So - I updated my ticket and explained that the Auralog pilot is being monitored by the corporate VP of HR and guess what...

Magic happened - they called me next to immediately and have raised my priority flag two notches. Guess I should have thrown the higher up card sooner....

Anyway - I'll let you know what happens...

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